| 參考文獻 | 參考書目：
網路資料：
葉雅馨、戴怡君（2004）〈青少年日常生活、網路使用與憂鬱傾向之相關性調查〉上網日期：2005年9月5 日取自：http://www.jtf.org.tw/psyche/melancholia/survey.asp?This=64&Page=1
《台灣網路資訊中心網路使用調查》（2005年7月）上網日期：2005年9月27日取自：http://www.twnic.net.tw/download/200307/200307index.shtml
蔣文宜（2005年9月30日）。〈演活「藍色大門」憂鬱角色 張震擔任最佳募款代言人〉，《東森新聞報》。上網日期：2005年10月3日 取自：http://tw.news.yahoo.com/050930/195/2cyyc.html
Birnie, S.A., & Horvath, P. (2002). Psychological predictors of internet social communication. Journal of Computer-Mediated Communication, 7(4). Retrieved October 5, 2005, from http://jcmc.indiana.edu/vol7/issue4/horvath.html
Campell, K.L. (2002). On-line support for eating disorders. Retrieved October 15, 2005, from http://list.msu.edu/cgu-bin/waA2=ind0209b&L=aejmc&F=&S=&p=7258
Parks, M.R., & Floyd, K (1996). Making friends in cyberspace. Journal of Computer-Mediated Communication, 1(4). Retrieved October 21, 2005, from http://jcmc.indiana.edu/vol1/issue4/parks.html
Rodgers, S., & Chen, Q. (2005). Internet community group participation: Psychosocial benefits for women with breast cancer. Journal of Computer-Mediated Communication, 10(4). Retrieved September 18, 2005, from
http://jcmc.indiana.edu/vol10/issue4/rodgers.html
Shklovski, I., & Kraut, R. (2004). The internet and social participation: contrasting cross-sectional and longtitutional analyses. Journal of Computer – Mediated Ccommunication, 10(1). Retrieved October 25, 2005, from
http://jcmc.indiana.edu/vol10/issue1/shklovski_kraut.html
中文書目：
石計生、羅清俊、曾淑芬、丘曉婷、黃慧琦（2003）。《社會科學研究與SPSS資料分析》，頁244-287。台北：雙葉書局。
吳士宏（1992）。《大學生對話的記憶與社會判斷：語言行為果斷性與性別訊息知效果探討》。政治大學心理研究所碩士論文。
吳佳煇（2004）。〈社會支持對網路成癮的影響〉，《資訊社會研究》，第7期，頁173-189。
吳統雄（1990）。《電話調查：理論與方法》，第二版，台北：聯經出版社。
李政忠（2004）。〈網路調查所面臨問題與解決建議〉，《資訊社會研究》，第6期，頁1-24。
林欣若（2003）。《網路中的女性情誼：以台大椰林「站崗的女人」為例》。政大新聞所碩士論文。
胡幼慧 (1996)。《質性研究：理論、方法以本土女性研究實例》。台北：巨流。
高迪理（1999）。〈社會支持體系中之概念探討〉，《健康與社會政策研討會論文集》。高雄醫學院健康與社會政策研究中心。
傅仰止(1996)。《電腦網路中的人際：關係：以電子郵件傳遞為例》。「資訊科技與社會轉型研討會」。
黃厚銘 (1999)。〈網路人際關係的親疏遠近〉。「第三屆資訊科技與社會轉型研討會」論文。台北：中研院社會所。
黃淑貞、黃春雄、曾德運、黃彥芳、王春美（2003）。〈台灣地區乳癌病友團體成員參與和滿意度研究〉，《衛生教育學報》，第19期，頁41-56。
葉恆芬(2000)。《網路媒體可信度及其影響因素初探研究-以台灣地區網路使用者為例》。中正電傳所碩士論文。
劉奕蘭（2002）。〈網路社會支持的探討〉。論文發表於清華大學社會學研究所主辦之「網路與社會研討會」，新竹。
歐素汝譯（1999）。《焦點團體：理論與實務》。台北：弘智文化。（原書：Stewart,W.D
& Shamdasan, D.N. (1990) . Focus Group. London : Sage.）
鄭為元（1992）。〈日常生活戲劇觀的評論家 - 高夫曼〉，葉啟政 （編），《當代社會思想巨擘 - 當代社會思想家》，頁26-55。台北：正中。
鄭麗鳳（2004）。《國中學生內外控信念與利社會行為之相關研究》。國立台灣師範大學公民教育與活動領導系在職進修碩士論文。
魏雅惠（2000）。《癌症專科醫師慰語溝通行為之研究》。交通大學傳播所碩士論文。
蘇蘅、吳淑俊（1997）。〈電腦網路問卷調查可行性及回覆者特質的研究〉，《新聞學研究》。第54期，頁75-100。
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Albrecht, T. L., & Adelman, M. B. (1987). Communicating social support: A theoretical perspective. In T.L Albrecht & M.B. Adelmen (Eds.), Communicating social support (pp. 18-39). Newbury Park, CA: Sage.
Barbee, A. P., & Cunningham, M. R. (1995). An experimental approach to social support communications: Interactive coping in close relationships. In B.R. Burleson (Ed.), Communication yearbook 18 (pp. 381-413). Tousand Oaks, CA: Sage.
Bippus, A. M. (2000). Humor usage in comforting episodes: Factors predicting outcomes. Western Journal of Communication, 64(4), 359-384.
Bippus, A. M. (2001). Recipients’ criteria for evaluating the skillfulness of comforting communication and the outcomes of comforting interactions. Communication Monographs, 68(3), 301-313.
Braithwaite, P. O., Waldron, V. R., & Finn, J. (1999). Communication of social support in computer-mediated groups for people with disabilities. Health Communication, 11(2), 123-151.
Brennan, S. E., & Ohaeri, J.O. (1999). Why do electronic conversations seem less polite? The cost and benefits of hedging. ACM , 2,227-235.
Brown, P., & Levinson, S. C. (1987). Politeness: Some universals in language usage. Cambridge University Press.
Burleson, B. R. (1982). The development of comforting communication skill in childhood and adolescence. Child Development, 53, 1578-1588.
Burleson, B. R. (1983). Social cognition, empathic motivation, and adults’ comforting strategies. Human Communication Research, 10(2), 295-304.
Burleson, B. R. (1984a). Age, social-cognitive development and the use of comforting strategies. Communication Monographs, 51, 140-153.
Burleson, B. R. (1984b). Comforting communication. In H.E Sypher & J.L. Applegate (Eds.), Communication by children and adults: Social cognitive and strategic process (pp. 63-105). Sage Publications.
Burleson, B. R. (1994a). Comforting messages: Significance, approaches, and effects. In B. R. Burleson, T.L. Albrecht & I.G. Sarason, (Eds.), Communication of social support: Messages, interactions, relationships, and community (pp. 3-28). Sage Publications.
Burleson, B. R. (1994b). Comforting messages: Features, functions, and outcomes. In J.A Daly & J.M. Wienann (Eds.), Strategic interpersonal communication (pp. 135-162). Hillsdale, NJ: Lawrence Erlbaum.
Burleson, B. R., Albrecht, T.L., Goldsmith, D.J., & Sarason, I.G. (1994). Introduction: The communication of social support. In B. R. Burleson, T.L Albrecht & Sarason, I.G. (Eds.), Communication of social support: Messages, interactions, relationships, and Community (pp. 3-28). Sage Publications.
Burleson, B. R., & Goldsmith, D.J. (1998). How the comforting process works: Alleviating emotional distress through conversationally induced reappraisals. In D.A Anderson & L.K. Guerrero (Eds.), Handbook of communication and emotion: Reasearch, theory, applications, and contexts (pp. 245-280). Academic Press.
Burleson, B. R., & Planalp, S. (2000). Producing emotion (al) messages. Communication Theory, 10(2), 221-250.
Burleson, B. R., & MacGeorge, E. L. (2002). Supportive communication. In M. L Knapp & J. A. Daly (Eds.), Handbook of interpersonal communication (3rd). Thousand Oaks, CA: Sage.
Burleson, B. R.& Mortenson, S.R. (2003). Explaining cultural differences in evaluations of emotional support behaviors: Exploring the mediating influences of value systems and interaction goals. Communication Research, 30(2), 113-146.
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Caplan, S. E., & Samter, W. (1999). The role of facework in younger and older adults’ evaluations of social support messages. Communication Quarterly, 47(3), 245-264.
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